From cricket betting to live casino — every interaction you have with Scatter is governed by this Privacy Policy.
This Privacy Policy explains how Scatter ("we", "us", "our") — the operator of scatter.life — collects, uses, stores and protects the personal information of Pakistani players who use our platform. By registering for a Scatter account or continuing to use our services, you confirm that you have read and understood this Policy and consent to the practices described herein. This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy.
1. Who We Are
Scatter is an online gaming platform designed and operated specifically for Pakistani players, available at scatter.life. We offer a range of gaming products including live dealer casino games, crash games, card games, virtual sports and sports betting — all denominated in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, Scatter is the data controller responsible for your personal information. This means we make the decisions about how and why your data is processed. If you have any questions about how we handle your data, please contact our privacy team at support@scatter.life — we respond in both Urdu and English and aim to acknowledge all data-related enquiries within two business days.
2. Data We Collect
Scatter collects only the information that is genuinely necessary to operate your account, comply with our legal obligations and deliver the services you have requested. The categories of personal data we may collect are described below.
2.1 Registration Data
When you create a Scatter account, we collect your full legal name, date of birth, Pakistani mobile number, email address and residential address. Where required for identity verification, we may also collect a copy of your CNIC (Computerised National Identity Card) or other government-issued identification document.
2.2 Transaction Data
Every deposit, withdrawal and in-game transaction on your Scatter account is logged. This includes the amount, date and time, payment method used (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card), and the transaction reference number issued by the payment provider. This data is essential for processing payments, resolving disputes and meeting anti-money laundering requirements.
2.3 Gaming Activity Data
We record your game history on Scatter — including which games you played, your stake amounts, your outcomes and your session durations. This data is used to operate your account, calculate your loyalty points, detect irregular patterns that may indicate problem gambling, and produce the aggregated analytics that help us improve the platform.
2.4 Device and Technical Data
When you access scatter.life, our systems automatically log your IP address, device type, operating system, browser version, screen resolution and approximate geographic location. This technical information is used for fraud prevention, security monitoring and ensuring the platform renders correctly across the range of devices our Pakistani players use.
2.5 Communications Data
If you contact Scatter's support team — by email, live chat or phone — we retain records of those communications. This allows us to handle follow-up queries efficiently, train our support staff and resolve disputes accurately.
2.6 Verification Documents
When you submit a withdrawal request above certain thresholds, or when our compliance team requires it for legal reasons, we may collect copies of identity documents and proof of payment method. These are stored securely and used solely for the verification purpose for which they were collected.
| Category | Examples | Why Collected |
|---|---|---|
| Identity | Name, DOB, CNIC, address | Account registration, age verification, KYC compliance |
| Contact | Mobile number, email | Account communications, support, security alerts |
| Financial | Deposit/withdrawal history, payment method | Payment processing, AML compliance, dispute resolution |
| Gaming | Game history, stakes, session times | Account operation, loyalty programme, responsible gaming |
| Technical | IP address, device type, browser | Security, fraud prevention, platform optimisation |
| Communications | Support chat, email records | Query resolution, staff training, dispute records |
Scatter processes PKR transactions via JazzCash and other local methods — all payment data is encrypted and never sold.
3. How We Use Your Data
Scatter uses your personal data for the following purposes only. We do not use your data for any purpose not listed here without first obtaining your explicit consent.
- Account operation: Creating and maintaining your Scatter account, processing your bets and transactions, calculating your loyalty tier and bonus eligibility.
- Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years old before processing withdrawals.
- Payment processing: Completing your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card networks.
- Fraud and AML compliance: Detecting and preventing fraudulent activity, money laundering and any other criminal use of the Scatter platform.
- Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and activating account controls where appropriate.
- Customer support: Resolving queries, processing complaints and maintaining records of communications for quality and dispute purposes.
- Platform improvement: Analysing aggregated, anonymised usage data to make Scatter faster, more stable and better suited to Pakistani players' preferences.
- Marketing communications: Sending you information about Scatter promotions, bonuses and new games — only if you have opted in to receive such communications.
- Legal compliance: Meeting our obligations under applicable laws and responding to lawful requests from regulatory or law enforcement authorities.
4. Legal Basis for Processing
Scatter processes your personal data on one or more of the following legal bases, depending on the category of data and the purpose of processing:
- Contract performance: Processing your registration data, transaction data and gaming activity data is necessary to fulfil our contractual obligations to you under the Scatter Terms and Conditions.
- Legal obligation: Processing your identity data, transaction data and verification documents is required to comply with anti-money laundering regulations and other applicable laws.
- Legitimate interests: Processing your technical data for fraud prevention, security monitoring and platform improvement is in our legitimate interest as a platform operator and in the broader interest of all Scatter players.
- Consent: Sending marketing communications and placing non-essential cookies on your device is carried out only with your explicit, freely given consent, which you may withdraw at any time.
5. Data Sharing
Scatter does not sell your personal data to any third party under any circumstances. We share your data only in the limited, necessary circumstances described below.
5.1 Payment Processors
To complete your PKR transactions, we share the minimum necessary financial data with our payment processing partners — including the operators of Easypaisa, JazzCash, NayaPay, SadaPay and card networks. These partners receive only the information needed to complete the specific transaction and are contractually prohibited from using it for any other purpose.
5.2 Identity Verification Providers
Scatter may use third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance services to verify your identity documents. These providers operate under strict data processing agreements and are permitted to use your data only for the verification task for which it was shared.
5.3 Platform Technology Providers
Scatter uses third-party software providers to power parts of the platform — including game content providers and cloud infrastructure services. These providers may process limited technical data (such as session identifiers) as part of delivering their services. They are not permitted to access your identity or financial data beyond what is technically necessary for their service function.
5.4 Legal and Regulatory Authorities
Scatter will disclose personal data to law enforcement, regulatory authorities or courts when required to do so by applicable law, by a valid court order or to protect the rights, property or safety of Scatter, its players or third parties. Where we are legally permitted to do so, we will notify you of any such disclosure.
Under no circumstances does Scatter share, sell or rent your personal data to advertisers, data brokers, marketing agencies or any commercial third party for their own purposes.
6. Data Storage and Security
All personal data collected by Scatter is stored on secure servers protected by 256-bit SSL encryption. Access to personal data is restricted to authorised Scatter staff members who require it for their specific job function. We maintain strict internal access controls and conduct regular security reviews.
Scatter employs a range of technical and organisational security measures including encrypted data storage, secure transmission protocols, firewall protection, intrusion detection systems and regular third-party security audits. Two-factor authentication is available for all player accounts and we strongly encourage all Pakistani Scatter players to enable it.
While Scatter takes all reasonable precautions to secure your personal data, no internet transmission or digital storage system is entirely immune from security threats. In the event of a data breach that affects your personal data and poses a meaningful risk to your rights, Scatter will notify you promptly and take all necessary remedial steps.
Scatter's live games operate under the same privacy protections as every other part of the platform — your data is safe whether you are at a baccarat table or a crash game.
7. Data Retention
Scatter retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods we apply are based on the type of data and the legal requirements that apply to it.
- Account and identity data: Retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
- Transaction data: Retained for seven years after the date of the transaction to comply with financial record-keeping regulations.
- Gaming activity data: Retained for five years after your last gaming session to support responsible gaming monitoring and dispute resolution.
- Communications data: Support communications are retained for three years after the date of the interaction.
- Technical / device data: Retained for 12 months for fraud prevention and security monitoring, then anonymised or deleted.
- Marketing consent records: Retained for the period of your consent plus three years, in order to demonstrate compliance in the event of a complaint.
At the end of the applicable retention period, Scatter securely deletes or anonymises your personal data. Anonymised aggregated data that can no longer be linked to you may be retained indefinitely for statistical and analytical purposes.
8. Your Rights Over Your Personal Data
As a Scatter player and a data subject, you have meaningful rights over your personal information. Scatter is committed to honouring these rights promptly and without unnecessary friction. You can exercise any of the following rights by contacting us at support@scatter.life.
Right of Access
Request a copy of all personal data Scatter holds about you. We will provide a full data export within 30 days of your verified request.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold. We will update your records within 14 days.
Right to Erasure
Request deletion of your personal data where we are not legally required to retain it. Some data must be kept for regulatory compliance.
Right to Restrict Processing
Request that we limit how we use your data while you contest its accuracy or our right to process it.
Right to Portability
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Right to Object
Object to Scatter processing your personal data where we rely on legitimate interests as our legal basis. We will assess and respond within 30 days.
To exercise any of these rights, send an email to support@scatter.life with the subject line "Data Rights Request", your registered Scatter username and a description of your request. We will acknowledge receipt within two business days. For security purposes, we may ask you to verify your identity before processing certain requests.
9. Cookies and Tracking Technologies
Scatter uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small data file placed on your device when you visit scatter.life. Below is a clear explanation of the cookies we use.
9.1 Essential Cookies
These cookies are strictly necessary for scatter.life to function. They maintain your login session, remember your language preference, enable the secure payment flow and protect the platform against cross-site request forgery. You cannot opt out of essential cookies without disabling the site entirely, as they are required for its core operation.
9.2 Analytical Cookies
Scatter uses analytical cookies to understand how players navigate the platform — which pages are most visited, where players drop off during the registration process, and which game categories are most popular in different cities across Pakistan. This data is aggregated and anonymised before analysis. You may opt out of analytical cookies via the cookie preferences panel accessible from the footer of scatter.life.
9.3 Functional Cookies
Functional cookies remember your display preferences — such as your preferred game view, your saved auto-cashout settings and your notification preferences. These cookies improve your experience but are not essential. You may opt out without losing access to the platform, though some personalised features will no longer be saved between sessions.
9.4 Marketing Cookies
Scatter does not place marketing or advertising cookies on your device without your explicit consent. If you have opted in to receive promotional communications, we may use a first-party cookie to track whether you have opened an email or clicked a promotional link, so we can measure the effectiveness of our communications. This data is never shared with third-party advertising networks.
10. Children's Privacy
Scatter is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. The minimum age for registration on Scatter is 18 years, and this is enforced through our identity and age verification process applied to every account before any withdrawal is processed.
If Scatter discovers that a registered account is operated by a person under the age of 18, that account will be immediately closed, all bets voided and all deposited funds returned to the payment source. Any personal data collected from that account will be deleted from our systems within 30 days, except where retention is required for legal or fraud investigation purposes.
If you believe that a minor has registered on Scatter, please contact us immediately at support@scatter.life. We take reports of this nature extremely seriously and will investigate and act within 24 hours of notification.
11. Marketing Communications
Scatter sends promotional communications — including bonus offers, new game announcements, tournament invitations and weekly cashback notifications — only to players who have explicitly opted in to receive them during registration or via their account notification settings.
You can opt out of marketing communications at any time in one of the following ways:
- Clicking the "Unsubscribe" link at the bottom of any Scatter marketing email
- Adjusting your notification preferences in your Scatter account settings under "Communication Preferences"
- Contacting support@scatter.life with the subject line "Unsubscribe" and your registered mobile number
Opting out of marketing communications does not affect your account or your ability to play on Scatter. You will continue to receive essential account communications — such as deposit confirmations, withdrawal notifications and security alerts — regardless of your marketing preferences, as these are necessary for the operation of your account.
12. Responsible Gaming and Your Data
Scatter uses your gaming activity data as part of our responsible gaming programme. This is one of the most important uses of your data and one that directly benefits you as a player.
Our responsible gaming monitoring system analyses patterns in your play — including session length, bet frequency, stake escalation and deposit patterns — to identify early indicators of problematic gambling behaviour. Where these indicators are detected, our responsible gaming team may reach out to you proactively or apply precautionary account controls, in accordance with our Responsible Gaming Policy.
Data processed under the responsible gaming programme is not used for marketing purposes. It is not shared with third parties except where required by law or where you have consented to a referral to a professional support organisation. If Scatter's responsible gaming team contacts you, that interaction is handled confidentially and is not visible to general customer support staff.
You can access and configure your responsible gaming settings — including deposit limits, session reminders and self-exclusion — from your Scatter account dashboard at any time. These controls are applied immediately upon your request and cannot be removed by customer support staff without a mandatory cooling-off period for self-exclusion requests.
13. Third-Party Links
Scatter's platform does not contain links to external third-party websites, and we do not display third-party advertising. However, if you navigate to scatter.life from a third-party site or access a Scatter service via a third-party application, please be aware that those third parties have their own privacy policies that are entirely separate from this one.
Scatter is not responsible for the privacy practices or content of any website or service that is not directly operated by us. Any links that appear within Scatter communications (such as promotional emails) point only to pages within scatter.life.
14. Changes to This Privacy Policy
Scatter reviews this Privacy Policy regularly and updates it when our data practices change or when legal requirements evolve. When we make material changes — changes that meaningfully affect your privacy rights or how we use your data — we will notify you by email to your registered address and by displaying a notice on the platform for a minimum of 14 days before the changes take effect.
Minor changes, such as clarifications of existing language or updates to reflect new payment methods, will be reflected in the Policy with an updated "Last Updated" date but may not trigger a separate notification. It is your responsibility to review the Policy periodically, and your continued use of Scatter after any changes take effect constitutes your acceptance of the revised Policy.
This Privacy Policy was last reviewed in January 2025. If you have any questions about how your personal data is handled at Scatter, please do not wait — contact us at support@scatter.life and we will respond in plain English or Urdu within two business days.
15. Contact Us About Your Privacy
If you have any questions, concerns or complaints about how Scatter handles your personal data, please reach out to our privacy team. We are here to help and we take every privacy enquiry seriously.